Communications Coordinator

Communications Coordinator

Competition Number: J0425-0889
Position Title: Communications Coordinator
Position Number (Final): 00508448
Employee Group: Research, Grant & Contract
Job Category: Communications and Marketing
Department or Area: C2MC Institute
Location: Kingston, Ontario, Canada (Hybrid)
Salary: $57,357.00 – $57,357.00/Year
Grade: 07 Review Salary Information Here
Hours per Week: 35
Job Type: Term
Length of term: 2 years
Shift: 7 Monday – Friday
Number Of Positions: 1
Date Posted: May 1, 2025
Closing Date: May 22, 2025

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

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We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

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Job Summary

Reporting to the Managing Director of the Carbon to Metal Coating Institute (C2MCI), the Communications Coordinator (Coordinator) is responsible for implementing key components of C2MCI strategic communications initiatives. The Coordinator develops, implements, and measures the success of communications products (print, digital, and web) and supports planning and organization of internal and external initiatives designed to increase the profile of the C2MCI and enhance the institute’s external reputation. The Coordinator also provides administrative and planning support to the Managing Director, C2MCI.

The Coordinator will also have a dotted line reporting structure to the Director of Research Promotion and Strategic Initiatives and will work closely with communications colleagues within the Vice Principal Research (VPR) and University Relations (UR) portfolios to support the promotion of Queen’s Research Centres and Institutes (RCIs) to internal and external stakeholders. In collaboration with colleagues in the VPR and UR the incumbent will ensure that products follow Queen’s communications and visual identity guidelines.

As a key member of the C2MCI, the Coordinator will work closely with C2MCI, VPR and UR staff, cross-campus stakeholders, and external suppliers and vendors. The incumbent must thrive in a fast-paced environment and be able to adapt accordingly as new priorities arise.

The schedule for this position will occasionally require the incumbent to work outside normal business hours, such as evenings and/or weekends. The job may occasionally require travel when conferences and other special events are outside Kingston and will need to adjust weekly work hours to meet program needs.

Job Description

KEY RESPONSIBILITIES:

• In consultation with the Managing Director, work with colleagues at the C2MCI and the research communications team, to research, recommend, write, edit, and proofread content for C2MCI research communication channels, including website, research stories, reports, social media, newsletter, print materials, PowerPoint presentations, and event collateral
• Collect, analyze, and synthesize data to support the C2MCI Managing Director in the development of documents, including briefings, speaking notes, presentations, reports, and strategic plans for the C2MCI and other special projects related to the promotion of Queen’s RCIs
• Support maintenance and updating of the C2MCI website and assigned RCIs digital platforms
• Create and design printed and digital marketing materials, adhering to Queen’s Visual Identity and Brand Standards
• Edit online event video recordings and publish post-event digital content
• In collaboration with colleagues, coordinate the organization around internal and external events, including booking event venues, formatting and layout of event agendas, promotion, and reporting on event outcomes
• In collaboration with colleagues, provide communications and organization support for the C2MCI annual general meeting and special events for Queen’s RCIs
• Coordinate with communications colleagues in VPR and University Relations to promote special events (e.g., public lectures)
• Liaise and book freelance photographers and videographers for events and other initiatives
• Provide administrative and planning support to the C2MCI Managing Director, as required. This may include scheduling meetings and arranging travel
• Undertake and implement special projects and other duties as assigned

REQUIRED QUALIFICATIONS:

• University degree, preferably in Marketing or Communications, combined with previous experience (3-4 years) in communications, marketing, or a related field
• Consideration may be given to an equivalent combination of education and experience
• Demonstrated experience writing for various audiences (internal and external) on various platforms, including web and social media
• Experience with social media platforms (Facebook, X, Bluesky, Instagram, and LinkedIn required.)
• Experience in graphic design and production with a familiarity of graphic/multi-media design tools and technologies (Canva and Adobe) considered an asset
• Experience with website management (web development considered an asset.)
• Knowledge of websites and social media best practices for usability, accessibility, and content delivery

SPECIAL SKILLS:

• Exceptional organizational skills and the ability to coordinate large and complex projects
• Experience in a university setting with knowledge of university procedures, policies, regulations is considered a strong asset
• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience
• Ability to provide consultation and advice on non-straightforward and/or complex issues.
• Interaction with others typically requires interpersonal skills and the ability to understand and influence
• Adapt messages to meet the needs of the intended audience.
• Build relationships, trust and credibility
• Manage own work and may train and review the work of work study students and/or volunteers
• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives
• Participate in project team meetings and develop individual project plans
• Identify new problems and seek information and input to fully understand the cause of problems
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Draw logical conclusions and provide opinions and recommendations
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups
• Willingness to promote equity, diversity, and inclusion in the workplace

DECISION MAKING:

• Answer questions regarding communications strategies or redirect inquiries, as necessary.
• Make recommendations on communication strategies.
• Recommend best way to communicate complex scientific information to various audiences.
• Resolve problems as they arise and determine when to report on these actions to executives.
• Ensure proper documentation and coordination of activities, events, and communications

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.