Customer Service Librarians (Two Positions)

Job Summary

These positions support system wide efficient and effective delivery of front-line services with a focus on excellent customer service. Customer Service Librarians are responsible for the standardization of system-wide patron service delivery and are responsible for a consistent system wide approach to workflows, orientation, and ongoing training of employees.  These positions support the goals related to Public Services and the strategic priorities of GVPL.

Education and Experience

Our ideal candidate will have a completed MLS or MLIS degree from an accredited academic institution and three to five years full time librarian experience in a similar public services librarian role, including two years relevant experience in training, orientating and developing practices in a public service setting;

An equivalent combination of education and experience may also be considered.

Compensation: $48.59 – $50.28

How To Apply

If you are ready to make a positive career change that will provide you with the opportunity to truly make a difference, please:

• Email your resume and cover letter to pccareers@gvpl.ca
• Quote “2025-30E and 2025-41E – Customer Service Librarian Title” in the subject line of your email.
• Indicate in your email if you are applying for the regular position, the temporary position or both positions.
• Complete the GVPL Job Application Form.

Applications will be accepted until 12:00 p.m. Pacific Time on Friday, May 16, 2025.  Applications received after this date and time will not be considered. Only complete applications will be accepted.

The temporary, full-time position is open to internal and external applicants and qualified internal applicants will be given preference.

We thank all applicants for their interest, however, only those applicants considered for interviews will be contacted.

Apply Online:  https://gvpl.ent.sirsidynix.net/client/en_US/default/?rm=GVPL+EMPLOYEES1%7C%7C%7C1%7C%7C%7C5%7C%7C%7Ctrue&dt=list