Manager, Community Engagement

Manager, Community Engagement

Full-Time, Permanent

Posting Date: May 20, 2026  Posting Closing: June 3, 2026 at 4:00 pm

This is a posting for a new vacancy.

Under the general direction of the Director, Programming and Promotions, CPL’s Manager, Community Engagement is responsible for the development of innovative public services and events, and managing the delivery of Community Engagement activities among four core service areas: outreach, adult programming/events, newcomer services and, volunteer services. They aid the Director in developing and managing an annual budget, developing innovative engagement and advocacy strategies, and leading the Community Engagement department staff that operates from CPL’s Queen’s Square location.

What You’ll Do

Responsibility for program/service delivery (internal/external), coordination of staff

• Manages directly the Community Engagement Department, located at Queen’s Square.
• Grows and establishes adult outreach initiatives (including volunteer opportunities), community partnerships/programs and large adult events.
• Participates in and leads meetings with individuals, groups, outside agencies and institutional partners to promote the organization, undertake joint activities and address inter-agency/institutional problems to ensure the delivery of regular services and special programs.
• Assists the Director, Programming and Promotion with potential program/event sponsorship opportunities.
• As required assists the Director, Programming and Promotion in the preparation of grants related to community engagement and adult programming/events initiatives.

Project management (planning, producing, implementation, monitoring, reporting)

• Undertakes assigned systemwide projects and other department-specific initiatives. Supports the development, piloting and implementation of new adult programs, as well as strategic actions (as-assigned) to meet community needs.
• Responsible for the planning, development and delivery of website strategy and content pertaining to community engagement and adult programming and events.
• Using a variety of methods, evaluates community engagement programs to determine effectiveness and community impact of adult programs and events.
• Assesses and evaluates community needs and opportunities to develop programs that align with and activate organizational strategic directions and goals.
• Develops new/pilot service priorities and measures, evaluates and recommends on the effectiveness of programs and outreach campaigns.
• Collaborates with the Marketing Department to raise awareness of and promote the library’s community engagement resources and services.

Business planning, develop policies and enterprise management

• Responsible for monitoring and tracking the department’s programming and supplies budget.
• Responsible for systemwide planning, implementation and evaluation of community engagement activities; develops outreach and adult programming and events procedures for staff.

Requirement to adapt, modify procedures and programs or inform policy development

• Provides input into the creation, implementation and management of policies and procedures and ensures that they are understood and followed by the public and employees.

Staff management (incl. supervision, employee development for direct reports)

• Responsible for hiring, training, coaching and performance management of department staff and addressing employee relations matters.
• Provides day-to-day guidance, creates and approves schedules, and supervises department staff.

Other duties as required including, but not limited to:

• Responsible for addressing inappropriate or disruptive behaviour of members according to the established procedures.
• Opens and closes building when required and may act as Person In Charge.
• Answers member questions in person, by telephone or by internet:
  • General inquiries
  • Reference up to level IV.

What You Bring

To be qualified for and successful in the role, you should have:

Required:

• Master of Library and Information Science (MLIS) or Master of Information Studies
• Four (4) years prior experience working in a public library at a professional level
• Four (4) years prior supervisory experience
• Two (2) years progressive leadership experience in a library setting
• Four (4) Years demonstrated work experience with adult programming and events
• Demonstrated knowledge with Microsoft 365/Office Suite
• Demonstrated project management skills
• Valid G-Class Drivers’ license and access to vehicle
• Principles and practices of developing teams, motivating employees and managing in a team environment
• Ability to connect with people of all ages and offer hands-on assistance
• Ability to cope with high levels of interruptions, exercise discretion and exceptional judgement
• Exceptional verbal and written communication, critical thinking, and problem-solving skills
• Highly-organized, and able to carry out job functions with flexibility, creativity and initiative
• Strong analytical skills and a keen attention to detail
• Excellent multitasking skills and ability to complete responsibilities on time
• Has an inclusive and empathetic approach and a service-oriented mindset
• A passion for supporting the diverse interests and needs of the Cambridge community

Preferred:

• Grant writing and sponsorship experience

Why Cambridge Public Library (CPL)?

Working at Cambridge Public Library offers you the opportunity to be part of an organization that is welcoming, collaborative, and passionate about the community.

By joining our team, you’ll become part of a passionate group of professionals dedicated to enriching lives and inspiring lifelong learning.

• Competitive Benefits Package: Your well-being is important to us. We offer health, dental, vision care, and employee & family assistance program (EFAP).
• Retirement Savings: Membership in OMERS, one of Canada’s largest defined benefit pension plans, can help provide a secure and stable income in retirement. Which you’ll be eligible on the first day.
• Free Parking: Parking shouldn’t be a hassle. That’s why we offer free parking for employees.
• Paid Sick Time: We offer competitive paid sick time as we value your well-being.
• Reliable Work Schedules: We understand the importance of work-life balance. Our scheduling process ensures that you’ll have a consistent schedule.
• Positive Work-Life Balance: We strive to maintain a positive work-life balance, ensuring that you have the time and energy to enjoy life outside of work.

Salary Range: $90,321 – $105,663 per annum (Level 11 in our salary grid).

Hours: This is a full-time permanent position, 35 hours in a weekly period.

Work Schedule: Typically, Monday – Friday 9:00 am – 5:00 pm

You may be required to work additional hours or to adjust your schedule to fulfil your responsibilities related to events occurring outside of the regular work week.

How to Apply

To be considered for the position, applications must be received by 4:00 pm EST on June 3, 2026.  Late applications will not be considered.

1. Tell us why we should consider you for this position! Please provide both a cover letter and resume, combined as a single PDF document.  Submissions containing links, multiple files, format other than PDF or not following instructions will not be considered.
2. Submit your application by email to recruitment@cambridgepl.ca
3. When applying by email, please quote “26-20 Manager, Community Engagement” in your email subject line.

The anticipated start date for this position is June/July 2026.

The position is open to internal and external candidates. We thank everyone for their interest, however only those candidates selected for an interview will be contacted.

Recruitment Process Documentation

Interview Requirements

If selected for an interview, candidates will be required to provide:

• Proof of current and valid certifications and/or educational qualifications.
  • A completed reference consent form, including contact information for three professional references

Pre-Employment Requirements (if you are hired)

Successful candidates will be required to provide:

• A satisfactory Police Criminal Record Check and Judicial Matters Check

Additional Information

• Cambridge Public Library aspires to employ a staff complement that fully represents the diversity of the community we serve. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
• Cambridge Public Library is an equal opportunity employer and is committed to accommodating individual needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you need any accommodations during the hiring process, please contact Human Resources at hr@cambridgepl.ca.
• For more information about us, please visit our website at https://cambridgepl.ca/.
• A Police Criminal Record Check and Judicial Matters Check that is satisfactory to CPL will be required.
• Applicants must be legally entitled to work in Canada. Cambridge Public Library (CPL) will communicate regarding employment opportunities via email and/or telephone. Applicants are required to maintain up-to-date contact information.  As communications may be time-sensitive, applicants are encouraged to monitor their email and voicemail regularly.  Failure to respond may be interpreted as a withdrawal of interest in the position. If it is determined that any information submitted is inaccurate, misleading, or incomplete, Cambridge Public Library (CPL) may, at its discretion, remove the application from further consideration.

See full posting at:  https://cambridgepl.ca/job-posting/manager-community-engagement