Information Services Coordinator

The Information Services Coordinator plays a central role in advancing CEP’s evidence infrastructure by translating complex health research into structured, implementation-ready knowledge that supports high-quality primary care. The role combines traditional information specialist expertise, such as rigorous literature searching, quality appraisal, and synthesis, with emerging approaches to structuring and maintaining clinical knowledge for digital platforms, intelligent tools, and evolving knowledge translation products.

Working closely with interdisciplinary project teams, the Information Services Coordinator contributes across all stages of CEP initiatives, helping establish and maintain the strong evidence base that informs clinical guidance, tools, and programs. The role involves coordinating and supporting projects to ensure deliverables are completed on time, within scope, and aligned with CEP’s methodological standards.

In addition to evidence identification and synthesis, the Information Services Coordinator supports the organization and maintenance of CEP’s growing evidence assets, helping ensure that clinical knowledge is accurate, accessible, and structured in ways that enable future digital and AI-enabled applications. Strong interpersonal and project coordination skills are essential, as the successful candidate will work collaboratively with clinicians, researchers, and program teams on provincial and national initiatives.

Candidates should bring foundational experience in information services and evidence synthesis, a strong desire to learn and adapt to evolving information science practices, and a passion for improving health care through high-quality, evidence-informed decision making, knowledge translation and the application of novel digital solutions.

Key Responsibilities

Evidence Identification, Appraisal, Selection and Synthesis

• Design and execute comprehensive, reproducible literature searches across formal literature, grey literature, and clinical guideline sources.
• Appraise and make recommendations regarding the methodological quality of published literature using appropriate criteria or tools (e.g. AGREE II Instrument, AMSTAR, etc.)
• Support the design and implementation of policies and templates to ensure a structured and transparent literature search and review process.
• Keep up to date with evidence synthesis, auditing, benchmarking technologies and tools.
• Provide support to CEP staff on project specific needs as they pertain to the search, review, endorsement and creation of evidence-based information.
• Screen, organize, and summarize evidence to support knowledge translation and implementation tools.
• Identify patterns, gaps, and emerging trends across the literature relevant to primary care and health systems.

Knowledge Translation, Continuous Evidence Systems and AI-Enabled Applications

• Collaborate with clinicians, researchers, and other CEP staff to translate evidence into educational clinical tools and resources, as well as digital decision-support tools.
• Contribute to clinical expert group meetings to communicate evidence base inclusions, exclusions and rationale, and support CEP staff to respond to inquiries about the evidence base.
• Support the ongoing maintenance of living evidence resources that evolve as new literature emerges.
• Structure evidence outputs to enable integration into digital platforms, databases, and AI-enabled tools.
• Contribute to initiatives exploring how machine-assisted methods can enhance literature surveillance, synthesis, and knowledge maintenance.
• Participate in the development and refinement of workflows that combine human expertise with computational and AI-assisted approaches.
• Develop and test evidence search prompts to inform AI-assisted database queries.

Information Services Operations & Project Coordination

• Participate in operational tasks for CEP’s Information Services team such as interlibrary loans, subscription management, or media monitoring.
• Contribute to Information Services’ team processes, workflows and projects.
• Coordinate projects as part of a project team (involved in every aspect of large projects including development, implementation and follow-up).
• Interface with internal and external stakeholders in support of the project such as expert panels, committees and team meetings.
• Organize and attend meetings, prepares and disseminates minutes.

Qualifications

• Master of Library and Information Science (MLIS) or equivalent graduate degree.
• Experience designing and conducting searches of the academic, indexed literature (e.g., using MEDLINE, CINAHL, PubMed, etc.), as well as grey literature.
• Demonstrated expertise in evidence synthesis methodologies.
• Experience contributing to or coordinating clinical, epidemiological and/or health services research projects and/or experience in health planning and decision support.
• Strong understanding of research methodology and critical appraisal principles.
• Interest in continuous evidence systems, digital health, AI-enabled knowledge systems, or structured evidence environments is an asset.

Core Competencies

• Advanced information retrieval and search strategy design
• Evidence synthesis and structuring for knowledge translation and digital use
• Methodological rigour and analytical thinking
• Collaboration across clinical, research, and CEP staff teams
• Curiosity and adaptability within evolving AI-enabled environments
• Excellent communication skills, both oral and written
• High level of maturity and confidence in interacting with wide variety of internal and external clients including health care professionals
• Strong organizational skills, including prioritization, meeting deadlines and budgeting
• Comfort working in a dynamic environment and dealing with ambiguity
• Able to work flexible hours when required

Salary range: $65,000-$75,000
Closing date: This is a call for applications that will remain open until the position is filled.
Location: Toronto, Ontario (hybrid).
Term: Full time, permanent position
Start date: Immediate

Please submit your cover letter, resume and an example of a literature search strategy through this application form.

The Centre for Effective Practice is committed to diversity, accessibility, equity, inclusion and respect and encourages qualified individuals of all genders and sexual orientation, Indigenous communities, racialized groups and persons with disabilities to apply. Accommodation will be offered to all candidates taking part in all aspects of the selection process.

This is a newly created position; a vacancy does not currently exist. CEP may use artificial intelligence to screen or assess applicants for the position. Only short-listed and/or successful candidates will be contacted by The Centre for Effective Practice. Thank you in advance for your interest.