Communications Manager, Whistler Blackcomb

Website Vail Resorts - Whistler Blackcomb

Full Job Description

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb!

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Job Summary:

Based in Whistler, the Communications Manager for Whistler Blackcomb is responsible for promoting and protecting the reputation of the resort through proactive media relations, effective storytelling, social media management, and strategic communications. The Manager will support resort leadership with communications initiative, and wil play a primary/key role in managing the resorts’ social media accounts to ensure consistent and authentic storytelling across our owned channels.

This position reports to the Senior Manager, Communications – Pacific Northwest, and is also part of the broader West Mountain Region Communications team.

Job Responsibilities:

  • Act as a supporting spokesperson for Whistler Blackcomb as needed.
  • Manage media relations for Whistler Blackcomb – both reactively and through proactive outreach, to secure high-funnel and targeted media coverage.
  • Serve as a key communications resource for the resorts’ leaders and develop strategic messaging that support their goals internally and externally.
  • Work closely with West Region team to ensure brilliant execution of the regional strategies.
  • Support execution of the resort’s social media strategy, planning, storytelling and execution, and ensure effective community management of those channels in collaboration with other members of the team.
  • Build relationships with internal and external stakeholders across the resort.
  • Support the creation, management, and execution of meaningful hosting experiences for visiting media, including itineraries, logistics, and follow-up. Act as a media escort when needed.
  • Work closely with the Field Marketing Manager to facilitate the promotion and support of brand activations and events.
  • Create compelling content to help tell the Whistler Blackcomb story.
  • Manage media lists, media tracking, and reporting. 

Job Qualifications:

  • Bachelor’s degree required, preferably in Journalism, Communications or Marketing
  • 5+ years of experience in an external communications or PR role, and proven experience with working with journalists
  • Excellent writer able to draft nuanced communications on a variety of topics
  • Experience with all forms of external communications channels, especially news media and social media
  • Experience with crisis communications and issues management
  • Passionate and out-front leader with drive to develop as a leader
  • Proactive, self-starter who can manage independent projects
  • Strong interpersonal and relationship-building skills; builds and maintains highly effective working relationships internally and externally
  • Team player – strives for collective success

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 443477

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