Communications Specialist

Website University Health Network

Job Posting #: 918952

Position: Communications Specialist

Union: Non-Union

Site: KITE (Toronto Rehab Research Institute)

Department: AGE-WELL NCE

Reports to: Managing Director

Hours: 37.5 per week

Salary: $71,916 to $89,895 per annum (Commensurate with experience and consistent with the UHN Compensation Policy)

Status: Temporary Full-Time (1 year with likely extension)

Shifts: Day

Posted Date: May 04, 2023

Closing Date: June 04, 2023

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

AGE-WELL ( is a pan-Canadian network of industry, non-profit organizations, government, care providers, end-users, and academic partners working together to drive innovation and create technologies and services that benefit older adults. Its mission is to harness and build upon the potential of emerging and advanced technologies in areas such as artificial intelligence (AI), e-health, and mobile technologies to stimulate technological, social, and policy innovation.

We are seeking an experienced Communications Specialist who is passionate about developing and sharing compelling and high-quality content on a full-time basis. Reporting to the senior communications lead for AGE-WELL, the selected candidate will contribute to and execute strategic communications plans that support AGE-WELL’s mission, vision, and values.

This is a virtual first role. The AGE-WELL Network Management Office is based in Toronto, Ontario hosted by University Health Network. The successful candidate will be required to travel to research and education program events periodically.


  • Creates high-quality communications and media content for a variety of internal and external initiatives, including all common social media platforms.
  • Develops and maintains a social media content calendar.
  • Builds user engagement on official accounts, and monitoring presence across social media channels.
  • Develops and deploys e-newsletters and other web-based content.
  • Assists with the preparation of web story features, profiles, and media releases as required.
  • Coordinates the development of and/or preparing promotional materials such as brochures, infographics, info sheets, and other knowledge products.
  • Maintains and updates network websites and webpages including special event sites and apps as required.
  • Assumes virtual event platform responsibilities including knowledge of features and functionality (e.g., chat, polls, Q&A) for virtual event delivery and reporting (zoom, and/or social lives), including development of speaker decks and scripts.
  • Supports the general communications needs of the team.
  • Writing will be a key activity in this role as will building and maintaining relationships across the AGE-WELL network. The incumbent must combine sound judgment, exceptional interpersonal and communications skills, strong project management skills, and attention to detail.


  • At minimum a Bachelor’s degree in communications, public relations, business/media or a related field; or a bachelor’s degree plus a communications-related certificate.
  • At minimum four (4) years relevant work experience and two (2) years relevant experience developing and implementing social media plans, preferably in a post-secondary or non-profit environment. Experience in health or research communications is an asset.
  • English/French bilingualism an asset.
  • Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, newsletters, forms/templates, webpages webinars, etc.).
  • Exceptional writing, editing, spelling, and grammatical skills, and an ability to easily change writing styles and alter and repurpose text to fit the audience and voice of the intended communication, strong attention to detail and accuracy, with an understanding of the repercussions of errors on the reputation and credibility of AGE-WELL.
  • Proven digital content strategy, content marketing and editing experience, writing for the web, and web content strategy development.
  • Demonstrated experience creating & publishing content on social platforms: Twitter, Facebook, Instagram, YouTube, LinkedIn, Hootsuite).
  • Proficiency in Mailchimp, Canva, and WordPress (for editing and updating newsletters, websites and other products).
  • Good judgment and editorial sensibility.
  • Flexibility and ability to juggle many projects and priorities simultaneously.
  • Proficiency in MS Office (Word, Excel and PowerPoint in particular). Detail and task-oriented, with strong research and organizational skills.
  • Reliable, independent and able to work flexible hours. Attention to detail and strong organizational skills.
  • Ability to work well under pressure with fast turnaround times, including occasional evenings or weekends where business need exists.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

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