Librarian, Reference and Online Services

Job Summary

The Toronto District School Board adheres to equitable hiring, employment and promotion practices.

Reporting to the Manager, Professional Teaching and Learning Library, Reference and Online Services will assist in providing a timely and proactive Professional Library information and reference service that supports and responds to the teaching, professional research and administrative needs of all TDSB employees; provincial and TDSB education policies, procedures and curriculum development practices and changing technology as a means of organizing and disseminating information.

Summary of Duties:

➢ Provide a reference and information service that links the library user with the most appropriate information resource in the most appropriate format.
➢ Conduct reference interviews by phone, e-mail and in person.
➢ Provide answers to requests for information by searching all information sources: online catalogues, electronic indexes and databases, the internet and outside agencies and organizations.
➢ Maintain the Professional Library web page.
➢ Collaborate with the web design team to ensure that design is effective, current and complete, and searchable.
➢ Maintain the site by uploading new and current information about the library, its services and products.
➢ Maintain the online current awareness service, full text database services, and journal database.
➢ Troubleshoot hardware/software problems and communicate findings to appropriate IT or vendor representative.
➢ Assess and customize the information for relevance and appropriateness, and deliver value-added information packages.
➢ Refer users to TDSB contacts and outside agencies for additional information.
➢ Recommend interlibrary loan when necessary.
➢ Create bibliographies for various TDSB staff and departments including Trustees, Superintendents, Principals, Program Coordinators, Instructional leaders, Teachers, and curriculum writers.
➢ Provide direct instruction and promote library services.
➢ Instruct users in the use of library resources and the research process.
➢ Instruct end users in retrieving relevant information from Library Web site, online databases and internet.
➢ Advocate library services at in-services, workshops, meetings and displays.
➢ Evaluate and select electronic and print resources to assure quality, accuracy and relevancy.
➢ Review current education and library journals to be knowledgeable on current trends and resources. Collect and compile reference statistics.
➢ Analyze user trends and make recommendations to improve service levels.
➢ Prioritize and coordinate the efficient distribution of information requests amongst reference librarians and library assistants responsible for Inter-library Loan and duplication services.
➢ Act as user advocate by resolving information service satisfaction issues and problems with database or technology products.
Reporting to the Manager, Professional Teaching and Learning Library, Reference and Online Services will assist in providing a timely and proactive Professional Library information and reference service that supports and responds to the teaching, professional research and administrative needs of all TDSB employees; provincial and TDSB education policies, procedures and curriculum development practices and changing technology as a means of organizing and disseminating information.
➢ Take courses and training in computer and web-based applications.
➢ Instruct library staff and users in effectively searching the different systems and services.
➢ Remain current with evolving technology and its application to professional library setting.
➢ Other related duties as assigned.

Qualifications:

➢ Master of Library Science, Master of Library and Information Science, or Master of Information Science with specialization in library with two years related experience in a Library environment or an equivalent combination of education and experience.
➢ Experience in the development and maintenance of online databases and internet web pages.
➢ Proven ability to communicate effectively to staff and external organizations.
➢ Proficient keyboarding and computer skills which include use of e-mail, internet, wordprocessing, database management applications and online library systems.
➢ Successful experience in Library functions such as reference interviewing, information organization and retrieval, database, online and Internet searching, cataloguing and classification.
➢ Prior experience in providing direction and instruction to Library staff and users.
➢ Prior success in maintaining, updating and troubleshooting library cataloguing systems procedures.
➢ Ability to plan presentations to promote library services at workshops, in-services and meetings.

Special Requirements:
➢Occasional travel across TDSB

Location: 3 Tippett Road (Hybrid Work Eligible) (Wheelchair Accessible)
Hours: 35 hours per week
Work Year: 12 Months

The TDSB follows a hybrid work structure where some employees may be able to work remotely at times, based on operational requirements. Please refer to Policy P103, Flexible Working Arrangements for more information.

 
Compensation:  $43.67 – $51.41 per hour

How To Apply

Applications must be submitted:
1. In résumé form with a covering letter as one single document to Application.Submission@tdsb.on.ca
2. With competition # CUPE C-25-1034UE in the subject line
3. Apply no later than 4:30 p.m. on March 19, 2025

Only applicants selected for an interview will be contacted. Applications will not be acknowledged in writing.

We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.