Manager, City Centre Branch

Website Surrey Libraries


Surrey Libraries is an innovative and award-winning library system that provides a wide range of materials, programs, and information services to the community. We are a growing library system, recognized for our ability to respond creatively to our active and diverse community through outreach to community groups and partnerships with agencies. In addition to our collections, progressive use of technology and a wide variety of online resources, we specialize in genealogical materials and multilingual collections in 16 languages. Our 10 branches, together with our website serves a population of more than 575,000, offering a wide range of physical and digital items, electronic resources, programs, and services to people of all ages and interests.

There is an opening for the position of Manager, City Centre Branch. This is an exempt full-time (35 hours per week) position reporting to the Director, Public Services. The Manager, City Centre branch is responsible for planning, organizing, leading, staffing and coordinating City Centre Branch.

Major Responsibilities and Duties

  • Directs, supervises and co-ordinates personnel involved in the operation of the branch.
  • Develops, recommends, and implements procedures and practices for the branch, in accordance with Library policies and other regulatory bodies.
  • Participates in the development and review of the Library Board’s policies and priorities.
  • Prepares plans of service and makes procedural decisions for library operations.
  • Assists in planning and developing the construction, maintenance and operation of library facilities.
  • Participates in the ongoing evaluation of long-term planning affecting branch services and programs.
  • Exercises considerable independence and managerial discretion to ensure that strategic initiatives are effectively met.
  • Represents the Library in various civic and community activities.
  • Meets and liaises with community associations, institutions, and groups to discuss library services and operations, and to promote library use.
  • Communicates and maintains effective working relationships with various stakeholders, including but not limited to the Library Board and staff, City personnel, representatives of other library organisations, and government agencies.
  • Prepares various reports and correspondence on projects and policy matters.
  • Investigates and resolves complaints by taking appropriate action.
  • Hires, promotes and evaluates employees reporting to this position. Disciplinary responsibilities up to and including discharge.
  • Provides training and development of employees.
  • Prepares, administers, monitors and ensures that the City Centre budget is effectively maintained and controlled.
  • Represents Management in Labour Management and grievance matters.
  • Interprets, upholds and proposes changes to the terms and conditions of the Collective Agreement.
  • Authorises Personnel forms affecting employees including but not limited to leaves, overtime, education refunds and employee requisitions.
  • Performs other related duties.

Qualifications, Knowledge, and Skills

  • Master of Library Science from an A.L.A. accredited university program.
  • Five to seven years’ experience in a public library or equivalent public service experience.
  • Previous supervisory or leadership experience.
  • Knowledge of current trends and developments in public library service, particularly in the area of branch services.
  • Knowledge and sensitivity to community library service needs to develop responsive collections and programs.
  • Knowledge of concepts and terminology related to budgeting, information technology and labour relations in a library setting.
  • Ability to act in a persuasive and diplomatic manner.
  • Ability to communicate effectively orally and in writing.
  • Ability to think creatively, implement new ideas, and champion change.
  • Ability to manage and organize multiple projects and work under time constraints.
  • Ability to manage and lead others, with ability to delegate and give clear direction.

How to apply

If you are interested in this opportunity, send your cover letter and resume with the subject “Manager, City Centre Branch – Your first name and last name” to The deadline is Tuesday, July 23, 2024.

We thank in advance all applicants who apply and advise that only those selected for an interview will be contacted.

Compensation: $110,874 – $126,480

Closes: 23 July, 2024

Surrey Libraries
Surrey , BC

To apply for this job please visit