Chief Executive Officer (CEO)

Website Fort Erie Public Library



Looking to grow your career? The Fort Erie Public Library is a progressive, vibrant employer currently looking for a Chief Executive Officer (CEO) ready to take the next significant career step with an organization that puts staff first, fosters pride among our team members by helping them pursue opportunities, knows how to leverage partnerships and manage our resources for productive growth.

Reporting to the Fort Erie Public Library Board, the CEO is responsible for effectively administering a three (3) branch medium sized public library in accordance with Library Board directives. This includes acting as Secretary/Treasurer of the Board by reporting to and advising the Board on matters pertaining to policy and planning, staffing, budgets, programs, services, property and equipment. The office for the CEO is located at the Fort Erie Centennial Branch, with regular visits to the Stevensville and Crystal Ridge branches of the library. The salary for this position starts at $128,983, plus benefits and pension.

To be successful the CEO will have:

  • Degree in Business or Public Administration (e.g. BBA Bachelor of Business Administration, MBA, MPA) and/or Masters of Library Science degree from an accredited university or equivalent.
  • Minimum five years Senior Management level experience.
  • Excellent verbal and written communication skills.
  • Demonstrated superior relationship-building and interpersonal skills required to work effectively with the numerous stakeholders of the library including but not limited to; the general public, unionized and non-unionized staff, volunteers, members of Town of Fort Erie Council and staff, contractors, vendors and suppliers and Board members.
  • Proven experience managing and working within a team environment.

If you are interested in being considered for this position, please submit a complete resume and cover letter detailing your suitability by June 28, 2024, to with the subject line Chief Executive Officer.

The Fort Erie Public Library only accepts electronic applications prior to the advertised deadline in response to an advertised opportunity. We do not accept paper applications.

While we appreciate the interest of all applicants, we only contact those moving forward in the interview process. In addition to an interview, the selection process may include a practical assessment, competency evaluations, reference checks and a background verification including academic credentials, credit rating and vulnerable sector check. We encourage interested applicants to refer to the following links to obtain additional information on this position:

  • CEO – Position Profile
  • CEO – Core Competencies

The Fort Erie Public Library is committed to ensuring a workforce that reflects the community we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


1. A strategic communicator; able to adapt and tailor the conversation or presentation to a variety of audiences and contexts; understands the importance of both formal and informal communications and enjoys their role in the community

2. Ability to break down organizational silos and exhibits a strong horizontal style leadership; leads initiatives across the organization; rather than using the more traditional up-and-down approach

3. Talented broker and strategic negotiator in both an “at the table” sense as well as behind the scenes

4. An entrepreneurial, transformational leader who has the ability to vision and explore innovative service delivery models

5. A bold decision-maker who is not afraid to make a mistake and have the ability to learn from it; track record as a decision-maker; results-oriented and performance-driven; links short-term actions and long-term goals

6. Believes in and drives for results and accountability at all levels; pragmatic, believes in delegating responsibility and holding individuals accountable for results and performance; encourages the establishment of high standards and stresses the importance of continuous improvement; is prepared to ask tough questions and address substandard performance quickly and effectively; assumes responsibility for decisions and results

7. Excellent interpersonal skills, capable of relating effectively to a diverse range of people, personalities and styles (both internal, external and Union Representatives); demonstrated ability to work collaboratively with stakeholders in establishing and building relationships with all stakeholders groups; an objective sounding board and voice, able to listen to vested interest groups and make objective recommendations that are best for the municipality; ability to speak the ‘partners’ language and establish and immediate rapport; exhibits integrity and develops trust easily; willingly accepts the trust delegated by the Board.

8. Exhibits a “boardroom” presence, credible and articulate, able to present and sell concepts and plans to the Board and other external stakeholders

9. Track record of building strong teams; demonstrates the ability to energize, motivate and lead an organization to achieve objectives; demonstrates the ability to build a sense of confidence and consensus, and create a positive and constructive work environment; sensitive to team needs, show honesty and genuine interest in their concerns, avoids arrogance and defensiveness, develops sound solutions or approaches; requests, listens to and responds to feedback

10.  A solid strategic visionary and implanter of plans; experienced in the development of strategic plans, including operational priorities and associated resource allocation requirements; ability to translate strategic vision in to plans for implementation and execution

11. Enhanced analytical problem-solving skills; ability to think critically; a realist who exhibits a common-sense approach to resolving problems

12. High energy level and self-starter who exhibits high adaptability and flexibility to changing systems, conditions or priorities; responds quickly to requests and meets deadlines and budgets

13. Utilizes a variety of management styles, depending on the situation, with a capacity to facilitate groups through issues, leads by example; action-oriented; generates original and innovate ideas and solutions; has a common improvement perspective; high tolerance for change

14. Has a solid personal awareness and capacity to build a team to capitalize on strengths and minimize limitations.


Strategic Orientation

Links long-range vision and concepts to daily work. Has strategic orientation and moves from understanding business fundamentals and strategies to a sophisticated awareness of the impact of the external environment on strategies and how external factors affect choices.

Shaping the Organization

Works effectively within structures and with stakeholders and relationships within the Town and Region. Identifies the decision-makers and the individuals who can influence them and works with them to achieve objectives. Predicts how new events or situations will affect individuals and groups both within and external to the municipality and utilizes that knowledge to achieve the organization’s objectives.


Creates and communicates a vision and encourages others in its achievement. Demonstrates behaviours that model and support the organization’s objectives and values and ensures success.

Leading Change

Initiates, facilitates or implements change. Helps staff and stakeholders understand what the change means to them, builds a shared vision and provides ongoing guidance and support which will generate and maintain enthusiasm and commitment to the change process.

Political Acuity

Deals with the culture of the municipality. Navigates formal and informal channels and networks with the Union, Town Council, external groups, the media and the private sector.


Enhances performance by being creative, promoting new ideas and introducing new solutions or processes.


Exercises a high degree of interpersonal skill, tact and diplomacy. Has ongoing contact and dialogue with members of the Board, Town Council and various stakeholders at all levels. Engages in external contact with the community stakeholders and partners, the Provincial and Federal Governments, the media and related organizations to provide and exchange information and solve problems. Adapts and tailors the conversation or presentation to a variety of audiences and contexts.


Establishes, builds and maintains strong and reciprocal relationships and a network of contacts to keep a pulse on the Library’s issues and to make informed decisions. Identifies who to involve and when and how to involve them, in order to accomplish objectives and minimize obstacles.


Creates an organizational environment that is open to alliances and attracting partnerships. Able to strategically identify and then approach potential partners based on an understanding of “what’s in it” for the partner. Negotiates and manages the strategic nature of alliances and determines when adjustments, fine-tuning or termination of partnerships is required.

Customer-First Orientation

Identifies, meets and exceeds the requirements of both internal staff and external patrons of the Library.

Places a clear emphasis on service to patrons:

  • Recognizes the variety of staff at all levels of the organization and accommodates their diverse needs; and
  • Recognizes the variety of external customers including patrons, residents, community groups, businesses and other stakeholders

Results Orientation

Shows a desire or drive to achieve or surpass identified goals. Establishes performance objectives and measures to continuously improve own performance, and the standard of excellence across all staff. This includes innovative or entrepreneurial behaviour.

Holding People Accountable

Ensures others meet objectives and expectations in an appropriate and effective manner. Ensures the performance management process is conducted throughout the organization. Provides clear direction and appropriate tools/resources to others as well as the authority to support success.

Fiscal Accountability

Effectively optimizes human, financial and physical resources; undertakes qualitative and quantitative measurement assessments; plans and controls resources to maximize results.


Is part of a team and works co-operatively with staff and other Library’s. “Team” is broadly defined as any task or process-oriented group, or individuals, working towards a common goal.

Compensation: $128,983, plus benefits and pension

Closes: 28 June, 2024

Fort Erie Public Library
Fort Erie , ON

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